Help with the LockdAI app for iOS
How do I cancel my subscription?
Subscriptions are managed through Apple, not directly in LockdAI. On your iPhone, go to Settings > your name > Subscriptions, select LockdAI, and choose Cancel Subscription.
How do I restore a previous purchase?
Open LockdAI, go to Settings, and tap Restore Purchases. This works if you're signed in with the same Apple ID used for the original purchase.
Why isn't Screen Time blocking working?
Make sure Screen Time is enabled on your device (Settings > Screen Time) and that LockdAI has permission to manage app restrictions. If you recently updated iOS, try restarting your phone.
How do I report a bug or request a feature?
Email support@lockdaiapp.com with details about what happened, including your device model and iOS version if it's a bug report.
Where can I read the Privacy Policy?
You can find it at privacy.lockdaiapp.com.
LockdAI · support@lockdaiapp.com